Fast Leader Show | Customer Experience Leadership

443 Mike Watson - Resilient Leadership: Thriving in the Face of Adversity

04.05.2023 - By Jim Rembach, President Call Center CoachPlay

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Resilience and leadership play vital roles in organizational success, with true leadership focusing on empowering others to be their best selves while pursuing a noble goal. In this episode, our guest Mike Watson delves into the habits and values that foster resilience in teams, emphasizing the importance of cultivating a culture of accountability and individual resilience. Drawing on examples from the sports world, Mike highlights the significance of fostering a sense of belonging, accountability, and support. He also investigates the impact of childhood experiences on shaping one\'s resilience and character, offering insights into personal growth and understanding. In this episode, gain valuable knowledge from Mike Watson on the connections between resilience and leadership, and learn how to nurture these qualities through intentional habits and values. By understanding the critical role of accountability and building an inclusive, supportive culture, you and your team can unlock your full potential and thrive in the face of adversity.

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