
Sign up to save your podcasts
Or


The B2B sales landscape is undergoing a seismic shift as Millennials and Gen Z now comprise over 70% of decision-makers. These digital-first buyers prioritize speed and self-service, completing nearly 70% of their research independently before ever engaging a representative. They increasingly rely on "Dark Social"—private peer networks and communities—rather than traditional corporate marketing, making authentic employee advocacy and individual thought leadership essential for building trust. By 2030, Gen Alpha’s entry into the workforce will further demand anticipatory technology and radical transparency. Success now requires a hybrid model that balances digital efficiency with high-value human interaction. Organizations must adapt to this trust-based, friction-free economy or risk total exclusion from the modern B2B marketplace.
By Alex PaddingtonThe B2B sales landscape is undergoing a seismic shift as Millennials and Gen Z now comprise over 70% of decision-makers. These digital-first buyers prioritize speed and self-service, completing nearly 70% of their research independently before ever engaging a representative. They increasingly rely on "Dark Social"—private peer networks and communities—rather than traditional corporate marketing, making authentic employee advocacy and individual thought leadership essential for building trust. By 2030, Gen Alpha’s entry into the workforce will further demand anticipatory technology and radical transparency. Success now requires a hybrid model that balances digital efficiency with high-value human interaction. Organizations must adapt to this trust-based, friction-free economy or risk total exclusion from the modern B2B marketplace.