Even in the best of times, it's difficult to find your focus and come up with innovative ideas. Instead of struggling to find the ideas, take a moment to listen to how some NSA pros tackle the process. First, Erin O'Neil shares how she finds her X Factor (plus NSA members can access a handout on doing it themselves), followed by Bill Stainton, CSP, CPAE, discussing how he makes sure his presentations are innovative every time. 

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