What happens when a serial DIYer meets a leadership challenge he can’t fix with a toolbox?.

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy are joined by John Patsch, co-founder of Miingl. John is a craftsman who rolls up his sleeves to understand the how behind everything from garage projects to corporate culture.

The UH-OH Moment

John pulls back the curtain on a startup failure from 12 years ago that changed his perspective on leadership forever. It wasn't a product failure or a market shift. It was a power struggle. John shares a raw account of how a "need to be right" fueled argumentative communication, caused the founders to lose sight of their vision, and ultimately ended a business partnership for good.

What You’ll Learn:

• The DIY Leadership Paradox: Why rolling up your sleeves helps you empathize with the struggle of others.
• Vulnerability vs. Transparency: Ben-Jamin Toy unpacks why simply being honest isn't enough if you aren't willing to feel the weight of your mistakes.
• The Miingl Mission: How John is using technology to humanize culture and rebuild authentic, live connections in a world of shrinking attention spans.
• Unconventional Hiring: Why John looks for people with better ideas than his own and values a penchant for leadership over a perfect resume.

"You don't have to know everything. You just need to be teachable.".

If you’ve ever prioritized "winning the argument" over "winning the mission," this conversation is the wake-up call you didn't know you needed. 

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