In the domain of human systems, quite often, progress has unfortunately been made after big disasters. The Three Mile Island nuclear accident, for example, in the '70s prompted people to rethink about how to design control rooms and human systems. Some accidents with the US Navy prompted the rebirth of the science of teams and on. With robots, inevitably in the news, we hear more about robots when they don't work and when there is an accident somewhere. MINDWORKS host, Daniel Serfaty, speaks with Prof. Julie Shah, associate dean of Social and Ethical Responsibilities of Computing at MIT, and Laura Majors, Chief Technology Officer at Motional, about how accidents make us become better designers and better engineers.

Listen to the entire interview in Human-Robot Collaboration with Julie Shah and Laura Majors