In this episode of Under the Hood, Miguel and Ashton talk about culture at Centurion - what it looks like when it’s working and what it looks like when it’s not. They discuss a hire that forced them to rethink what really matters, why respecting people’s time is non-negotiable, and how real feedback is one of the most important ways to honor someone’s work. It’s an honest conversation about how culture shows up in the day-to-day and why it ultimately impacts the bottom line.