Welcome to episode 20 of the Miracle CDJR Podcast! In this short podcast, John Haggard talks with Drew Fulcher who is the Service Manager at Miracle CDJR in Gallatin. Have you ever wondered how to keep your car running smoothly? You do not want to miss this podcast! They also talk about:

Drew’s Interesting Job’s before Miracle The Importance of Fuel System Cleanup Is Synthetic Oil Better For Your Car?Why You Should Service with Miracle CDJRThe Difference Between Factory Parts Or Aftermarket PartsPowertrain Warranty and The Miracle VIP Program

Transcript

John Haggard 0:02 Welcome to the Miracle Chrysler Dodge Jeep Ram podcast, where you will be able to learn about the best ways to purchase or lease, service, maintain and accessorize your vehicle and how to sell your vehicle for the highest resale value possible when you’re ready to do it. You know the really cool features about the new Chrysler Dodge Jeep Ram lineup, we’ve got them at Miracle and you’ll be hearing that also, on podcasts upcoming. I’m your host, John Haggard, and throughout each month right here, we’ll have different team members join us from Miracle to bring you tips you can use. By the way, we also post a transcript of each podcast so you can easily refer to it for information that you would like to have at your fingertips. On today’s podcast, we’re talking to Drew Fulcher. He’s the Service Manager at Miracle Chrysler Dodge Jeep Ram in Gallatin. Hey, Drew, welcome to the podcast!

Drew Fulcher 0:52 Hey, how you doing?

John Haggard 0:53 I am doing good. The question is, how are you doing? I know guys and ladies who are in the service department business. Doesn’t matter what it is, sometimes you’re just so slammed, you don’t see any daylight until it’s time to get off. Does that ever happen to you?

Drew Fulcher 1:06 Basically all the time.

John Haggard 1:09 Hey, before we get to know a little bit about you and what you do at Miracle there Drew, tell us the line of work that you’ve been in your past? Have you always been in automotive?

Drew Fulcher 1:18 I’ve worked just about everywhere. I got in the car business about six years ago, I started changing oil. Before then, I’ve done anything from working with the Titans on the Grounds Crew to factory work. So I’ve basically done anything where the money’s at, and now I’m in the car business, and I probably won’t ever get out of it.

John Haggard 1:36 Wow. So tell us about what it was like with the Titans. When was that?

Drew Fulcher 1:40 The Titans were in 2013. I basically, cut the grass back for the practice fields and for the main field at Nissan Stadium. We painted it and took care of the field and I was around the players during practice. I mean, it was really cool experience.

John Haggard 1:56 Yeah, was there something special about that grass? Because the NFL is always concerned about having the least amount of injuries. So I guess it’s special grass or special padding maybe or something? How does that work?

Drew Fulcher 2:11 Well, it’s like normal grass and normal dirt. The thing is, actually before each game, you have to test the soil to make sure it is not that hard. If you have to water it or do whatever you have to do to make sure it’s not too hard for the players, obviously, because that can cause injuries.

John Haggard 2:27 Gotcha. Okay. You also said you were in factory work at one point too. Tell us about that?

Drew Fulcher 2:32 I’ve worked at Macy’s and Amazon a little bit. I wasn’t a big fan of going in at night time and getting off at night time. So I needed some sunlight in me.

John Haggard 2:41 All right, and you got plenty of that now, right?

Drew Fulcher 2:44 That’s right!

John Haggard 2:45 What do you like to do on your time off, D