Timestamps;

• 01:00 – Giovanna shares her international career journey and cultural experiences

• 03:30 – Adapting communication styles for North America, Germany, and Latin America

• 05:45 – Insights from the “Mastering Communication Skills” workshops for tech professionals

• 07:00 – The LEARN framework: Listen, Empathize, Acknowledge, Negotiate, Respond

• 10:30 – Communicating differently with executives vs. technical teams

• 13:45 – How AI supports communication while keeping the human touch

• 17:00 – Leading multicultural teams and empowering people to find their own style