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Navigating the Complex World of IoT: Insights from BH-IoT

In this episode of The Wireless Way, host Chris Whitaker takes a dive into the intricacies of IoT deployment, support, and maintenance. Recorded in the front seat of a rental car in Austin, Texas, Chris introduces John Hubler and Steve Brumer, experts in the field of IoT. They discuss the evolution of IoT from its M2M origins, the challenges of providing technical support, and the mission of their company, Mission Critical IoT, to offer 24/7 support for complex IoT systems. The conversation touches on various use cases like fixed wireless access (FWA), fleet tracking, and smart technologies in airports, emphasizing the importance of effective support and customer service. The episode also explores the role of AI in enhancing IoT solutions and optimizing support operations. Tune in for a compelling conversation on the future of IoT and the essential infrastructure needed to sustain it.

00:00 Introduction and Apologies for Audio Quality
01:44 Meet the Guests: John Hubler and Steve Brummer
04:37 The Challenges of IoT Deployment and Support
06:57 Mission Critical IoT: Solutions and Services
11:37 The Evolution and Impact of IoT
23:12 The Role of AI in IoT and Technology
25:54 Final Thoughts and Conclusion

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