Dragonproof Ecommerce

Mission Focus vs Social Impact - The Basecamp Post Explained


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When Basecamp CEO Jason Fried suddenly announced that there would be no more political debate allowed in his company’s social media and internal communications, it set off a firestorm of reactions online. Rick Wilson takes a nuanced look at the issue of “mission-focused” vs. “social impact” brands, and reviews new reporting which reveal a more complicated set of variables than meet the eye. Was this a matter of content moderation, or was some criticism simply too uncomfortable for the company to bear?

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Dragonproof EcommerceBy Rick Wilson

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