Forest Admin's Podcast: "Mission Ops: Possible"

A podcast where top Ops leaders share strategies, challenges, and lessons from the field.

https://www.forestadmin.com/blog/tag/podcast

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Episode 5

Guest: Nathanaël Romano, CTO & Cofounder at Dift

Host: Guillaume, Head of Marketing at Forest Admin

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00:00 Full Version w speaker focus - May 13, 2025

00:59 Nathanael's Introduction

01:57 Dift's mission and presentation

03:05 The problems Dift tackles in fundraising

04:46 The different programs at Dift

07:29 The Accor ALL Success Story: cobuilding loyalty giving

10:12 The KPI's Dift and its customers are looking atz

14:03 Keeping the human aspect in working with nonprofits

22:18 Tip to build a post-AI team and mindset

22:59 Detecting what can be well automated with LLM's

23:42 "Don't write long stuff with LLM's"

27:20 The tools Dift Ops are using

29:28 How the usage of Forest Admin evolved as the team grew

31:22 Final tips on Ops tooling and AI