M365 Show Podcast

Modern SharePoint Pages Done Wrong—Are You Guilty?


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Your SharePoint page looks modern, but here’s what most admins don’t realize: those default layouts and buttons might be blocking your next workflow breakthrough. It’s not about fancier graphics—it’s about getting the right data, in the right hands, at the right moment.We’re unpacking the subtle design mistakes that kill productivity, and the advanced fixes that even Microsoft’s templates don’t mention.Design Traps: Why Most SharePoint Pages Stall ProgressIf you’ve worked with SharePoint for more than a week, you’ve probably seen this: a shiny, modern page that promises progress but somehow feels just as clunky as the classic version you replaced. Everything looks cleaner, brighter, and a bit more “Microsofty,” but after the first login, people start drifting away. So why does a platform built to drive collaboration so often leave teams lost, clicking through an endless loop of lists, libraries, and menu bars? The short answer is: just because it’s “modern” on the surface doesn’t mean it actually works for real business needs underneath. Let’s zoom in on how this plays out day to day.A typical SharePoint journey goes like this. Someone on IT—or maybe even a keen business user—unlocks Modern Pages after years on classic. There’s buzz in the hallway about new templates, better mobile support, and those snappy web parts. Overnight, your intranet homepage turns from a wall of blue links into something that looks like a news portal. Announcements in bright tiles. Hero web parts with cute icon overlays. You get pats on the back for finally making something that “looks like 2024.” But within two months, complaints start. Stats are out of date. No one knows what’s actually urgent. The site’s prettier, but it hasn’t solved anything old SharePoint struggled with—except now it’s hiding it behind gradients and whitespace.Here’s the real impact that shows up quietly. Productivity tanks. Teams used to go to SharePoint when they needed to see what was happening—now, they open it, don’t see answers or triggers, and bounce out. You’ll hear things like “We put that on the SharePoint,” but then someone follows up with “Did you check the email?” or “Let me just export this to Excel and mail it around.” The site itself sits in the background, collecting project docs nobody opens twice. Real workflows keep happening by email or, worse, in rogue Teams chats nobody can trace later.Picture a project status page someone set up with a modern list and a calendar. The interface looks fine on desktop, but overdue tasks use the same color as new ones, there’s no way to flag things visually, and you can’t trigger a workflow right from the view. The analytics everyone actually wants—for example, how many tasks have slipped this week, or which team members are overloaded—are buried in a Power BI report that takes three separate clicks to open. Over time, that friction adds up. Instead of one glance to see what’s at risk, someone spends half their Monday piecing together updates from three locations. Nothing about that feels modern.Now, Microsoft’s own research has called this out. They found users start ignoring SharePoint pages that don’t show actionable items or surface what really matters. If a homepage looks nice but doesn’t let you act—like assigning a task or flagging a delay—people move on. It’s a classic case of design missing the point. Modern layouts try to streamline what you see, but out of the box, they almost always limit what you can actually act on. Most web part templates surface static lists, announcements, or image carousels, but if you try to show live business data or trigger a Power Automate flow somewhere, you hit a wall quickly.What’s the business cost here? It’s not just grumbling in the halls. Delays creep in because teams aren’t nudged to act at the right time. Missed deadlines happen because someone thought an alert would show up on the homepage, but it didn’t. Every cycle, people revert back to their habits: downloading the latest updates to Excel, forwarding new versions as attachments, building side trackers nobody else can see. The company still pays for SharePoint, but all the collaboration and workflow promises are happening outside the system, in spreadsheets and inboxes.I’ve seen this first-hand with teams who try to add more “intelligence” to a modern SharePoint page. There was a project office that wanted to keep all their KPIs and task dashboards visible, live, and interactive. They found a JSON template that looked promising and spent a weekend tweaking card layouts and color rules. It looked sharp—for about a day. The moment they tried to surface data from their actual list (like highlight overdue items automatically), the formatting got shaky. Web parts started losing connections. A mobile user complained that half the buttons disappeared on their iPad. No matter what they changed, something always slipped through. The dream of a dynamic dashboard faded, replaced by grumpy emails about why SharePoint “never just works.”At the heart of this, it’s not about how many web parts you stacked on a page or how modern it looks. The real miss is not using the platform to automate and connect business processes right where work happens. If all you’re doing is making an announcement wall a little prettier, you haven’t gained much. The power comes from letting pages trigger reminders, update records, and pull in fresh data without making users jump between three platforms. So how does a SharePoint site actually cross that line—from pretty brochure to workflow engine? It’s not about more templates, it’s about unlocking the right tools and knowing where those templates hit their limits. Let’s get specific about how admins are flipping that switch and turning static sites into active business hubs.From Static to Dynamic: Unlocking Power with SPFx ExtensionsMost SharePoint admins still think about pages as something you build out with web parts and a few rounds of JSON. But what gets missed almost every time is just how much you can actually unlock with SPFx extensions. I’ve seen countless teams hit a ceiling trying to surface live project updates, automate status flags, or get anything interactive beyond just reading a list. So here’s the question: what if your SharePoint page could act on business processes itself, with one click, no jumping across five apps?Let’s set the scene. You’ve got a project team moving fast, and suddenly the requirements change mid-sprint. Instead of just showing the team a task list, you want them to be able to flag an urgent issue right there—no waiting for an email, no posting in Teams, just click, assign, and let the system notify the right people. Maybe you’re facing a board that needs a quick rundown of the latest risks, or you have finance managers needing real-time figures surfaced without leaving the homepage. Using only web parts and standard templates, you’re out of luck. You can show or hide content, but as soon as you want to actually trigger something useful, or have the page update in front of the user, the platform falls flat.And this is usually where someone gets the bright idea to keep “improving” the page by layering on more JSON formatting. It works, until it doesn’t. Sure, you can throw together a clever color-coding scheme or a few icons that appear conditionally, but the moment you need the page to talk back—to run a flow, send an alert, or handle live data without constant refreshes—the design quickly gets brittle. JSON was never meant for business automation. If you try to stretch it to do anything beyond layout tweaks, you’re signing up for maintenance headaches every time Microsoft tweaks the platform.Let’s get specific. Picture a project dashboard where every task’s status is updating as changes happen in the list. Instead of making users refresh the whole page, or guess when something’s slipped, an SPFx command set can highlight overdue items in red, attach a “Send Teams Alert” button, and update the count of open blockers live as you interact. One click triggers a Power Automate flow, sending that late task straight to the right channel—with context, a link, and a deadline. No copying, no pasting, not even an extra tab. Suddenly, your SharePoint site is running the process, not just logging it.Here’s something that gets overlooked: most organizations never take advantage of these SPFx extensions. Microsoft MVPs have been recommending them for years. You hear the same advice in every SharePoint community webinar—field customizers and command sets are where the real action happens for digital workplaces. But in practice, IT teams get stuck between “off the shelf” and “too much code,” so progress stalls. End users keep asking for the same features that the platform could deliver, if only someone flipped on an extension instead of fighting layout JSON.So what exactly are SPFx extensions, and why do they matter? At a high level, these are pieces of code you add to a SharePoint site to change how it behaves—not just how it looks. Field customizers tweak what appears in your lists, letting you swap a boring text field for a chart, a progress bar, or a live badge that updates when someone changes the item. Command sets live inside your list and library toolbars—they add those extra buttons like “Send Alert,” “Assign Reviewer,” or even “Flag as Critical” with custom business logic underneath. Header and footer injectors give you persistent banners, controls, or links across the whole site, not just on a single page. And the kicker? They work together, often letting one action trigger something visible across the whole workspace.Without these, SharePoint is just another interface for data storage. Users end up clicking through to Outlook for notifications, opening Power BI for reporting, or—yes—exporting data to Excel just to analyze what’s going wrong. All that context gets lost in the handoff. You’ve probably seen it yourself: a status report gets out of sync, or someo

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M365 Show PodcastBy Mirko