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Steve Dick, Owner of Box King - Pack, Ship, Print in Springfield, Ohio, logistics and print industry legend and expert, Buckeyes superfan, and dear friend and mentor to Seema, Fahim, and Marty sits down late at night in early September, just after wrapping a big event, to talk about servant leadership, small business ownership and growth, the importance of community, both locally and industry-wide, proper pricing, including the essential aspect of being confident and not ashamed to charge what your service is worth, using the Pawn Stars model in how to respond to price bullies and pushers, pivoting in business, staying humble when you reach guru status, growing into proper equipment when you’re ready and not too soon, the reality and struggles of entrepreneurship, how to fire a client, proper responsiveness in business, and tacos. Yes, tacos. Steve loves tacos more than anyone we’ve ever known! He even has an emotional support taco.
Fall in love with Steve like we did over a decade ago and be inspired by his story, his grit, his attitude, and his heart. Let’s soar!
Notes:
- The article mentioned, “Respectful Responsiveness,” can be found at aymhigh.com/post/respectful-responsiveness-how-to-be-professional-in-email-and-text.
- For more information on Box King - Pack, Ship, Print, please visit boxkingshipping.com and check them out on Instagram and Facebook @boxkingshipping.
- For more information on the print masterclass that Steve presented at and Seema, Fahim, and Marty hosted immediately preceding this recording, please visit aymhigh.com/post/masterclass.
- For more information on the Association of Mail & Business Centers (AMBC), as well as AMBC-U, where Steve’s print class that has changed the game for many print businesses, can be found and the referenced magazine, MBC Today, that Marty produces and edits and Steve prints can be accessed, please visit ambc4me.org.
- MoJo Motivation’s four mantra words for 2026: mindset, attitude, rollercoaster, and character.
- For more information on AYM High Consultants, including full bios for Fahim and Marty, please visit aymhigh.com.
- To sign up for the free monthly newsletter from AYM High Consultants, please visit mailchi.mp/aymhigh/aym-high-newsletter.
- For more episodes of MoJo Motivation™, please visit mojomotivation.com.
- For more information on Uncle Marty’s, the business Marty founded, built, and, after nearly 13 years, sold to semi-retire in 2023 at the age of 44, please visit unclemartysoffice.com.
- Special thanks to Milton Mail Boxes in Milton, Delaware, for the fabulous 3D printed MoJo Motivation™ logo we use as a centerpiece on our podcasting table, please visit miltonmailbox.com.
- Special thanks to Bulldog Express in Garner, North Carolina, for the amazing custom MoJo Motivation™ coasters we use on our podcasting table, please visit shipbuilldogexpress.com.
- Special thanks to Ryan McCarthy of Social Status Marketing for producing the MoJo Motivation™ podcast and for being the exclusive sponsor of season two! For more information Ryan and Social Status Marketing, please visit socialstatusmarketing.com.
- Very special thanks to the AYM High Consultants third Business & Leadership Coach, Seema Mojawalla, for all she does behind the scenes to make our podcast possible.
- Let’s soar!
Episode Run Time: 40:44
Episode Recorded: August 30, 2026
Episode Released: September 21, 2026
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Episode copyright 2026 Social Media & Design Coaches LLC, dba AYM High Consultants, all rights reserved.
Steve Dick’s Bio:
Let me introduce myself. My name is Steven K Dick II (my parents weren’t real creative), and I own Box King - Pack, Ship, Print in Springfield, Ohio.
I stumbled into the mail and business center world in 2006 almost by accident. I had rented a Penske moving truck from the previous owner of Box King - Pack, Ship, Print and when I went to return the truck, the Penske computers were down. Waiting on the computers to come back up, the owner shared with me that he was thinking about selling Box King (just Box King, the “Pack, Ship, Print” would come later).
Having done shipping previously for another company, this opportunity to become a business owner hit with perfect timing. My mom and I purchased Box King in March of 2006. Located in a small space in a strip mall shopping center, we had our work cut out for us! The basic services offered were shipping with FedEx, UPS, and DHL, packaging and packing supplies, and Penske truck rental.
Although I had a lot of management experience, I didn’t have any ownership experience. It was definitely growth through trial and error. The previous owner had a lot of loyal customers
that were very disappointed he was leaving, and very skeptical of us taking over. So we made changes slowly, not wanting to rock the boat. We started winning over current customers and gaining new ones. Marketing was minimal and we relied largely on word of mouth.
Over the next year, I came to realize I wanted to offer copying as a service to my customers. I went to talk to the local printer I was getting my business forms done with. When I asked about advice on what type of copier to buy, they said that they have extra machines here, so why not let them one color and one black and white printer in our shop, and then profit share? I didn’t realize it then, but I was just given the keys to a Ferrari and told all I had to do was buy the gas! Not that the machines were great (they weren’t) but the opportunity was great. My printers were located in a run down warehouse location and they shuffled all the walk-in type clients to me, allowing us to focus on the higher-volume business customers. Over the next couple of years, I was able to learn the basics of the print for pay industry on their dime.
Most areas of our business were growing. In early 2009, we had a decision to make. Our lease was coming up and we had to decide if we wanted to stay where we were or try to relocate. We looked at multiple locations, going back and forth between the idea of trying to find one with less rent (but less desirable area), or one in a higher traffic area (but much more rent). No real solutions. We talked about it with our print partners and an idea came out. A much larger space was available in our current shopping center and the property owners were dealing to keep us from leaving.
Our printers liked our retail presence so much that they proposed dissolving their business and joining forces with us in this new larger location. So in May of 2009, we opened in our new, larger location as Box King - Pack, Ship, Print. We have been blessed to have growth year over year. I owe a lot of that success to the advice given me by other store owners, and the resources that AMBC has afforded me.
