What a fire episode we had on Friday with Alan Krutsch from Fuse Autotech! There were so many takeaways from this episode, and maybe more importantly, so many that were beyond the the scope of our auto industry! My Big 3 outside of Modern Retailing were 

1. Good people can be reluctant to change 

2. Lifeguard Analogy 

3. Tracking Market Share  

What were your takeaways from the episode on Friday? What is your current process? This Friday we have Michael Stewart from PCG Digital on the show as we review common mistakes that are made and helpful pointers for dealerships!

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