In this episode of The CotAcasT, we dig into the latest developments in the airline industry, which include significant moves made by airlines globally to improve their services. These range from the addition of new jobs, the introduction of new routes, and the overhaul of loyalty programs, among others. We also examine how airlines generate income from sources beyond ticket sales and how these revenue sources have impacted the airline industry. From cargo and ancillary services to loyalty programs and partnerships, we explore how airlines make money and how these have become essential to their business models. How do you think you`ve contributed to the success of your airline? Knowingly or unknowingly. What you hear may surprise you.