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On September 1, 2026, Whatnot is enrolling every US seller into a program called Seller Provided Support — and most sellers have no idea it’s coming. When a buyer has a problem after that date, that complaint goes straight to your inbox. You have 2 business days to respond. Miss that window and Whatnot steps in, issues a refund, and bills it back to you. No warning or permission asked.

In this episode I break down exactly what Seller Provided Support is, what issues fall under it, what your options are when a request comes in, and what you need to do right now before September hits. I read you Whatnot’s exact words straight from their Help Center so you can hear it for yourself.

This one affects every seller. Don’t skip it.

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