In-person client meetings have become a rarity during the last year. But with so much business conducted online, how can brokers ensure they don't fall victim to fraudsters? In this episode, Barclays' Lending Fraud Director Neil Scriven tells Claire and Tony about the latest challenges in light of the pandemic. He explains what brokers need to look out for and what they need to do if they have any suspicions about a client. We also hear from one victim of mortgage fraud and the devastating impact it had on her life.

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