The observed show rates typically fall within a range of 67%, though results vary. One key realization I've had when speaking with clients is that their comfort level directly correlates with their trust in the process and our ability to provide care. When I exude calmness and assurance, it tends to reflect in their demeanor as well. It's important for us to ensure that we are adequately prepared for success. The script I use is straightforward. After scheduling an appointment, I confirm it two to three times, and I make the call at day's end rather than in the morning to ensure better recollection. Additionally, I send them a personalized card featuring my photo, as this tends to instill a sense of comfort and openness, making them more receptive to communication via text.