This episode dives into a critical question: how can lawyers use AI to not just work faster, but to elevate their client experience? Join us as we shift the focus from speed and accuracy to what really matters—creating trust, delivering clarity, and anticipating client needs.

From clear communication and personalized service to proactive problem-solving, this podcast explores the five things clients expect most in 2025. Drawing on 30+ years of legal expertise and real-world insights, Mitch wrote this week's LinkedIn newsletter issue adressing the topics discussed in this episode. In less than 5 minutes you'll see how to blend cutting-edge technology with the human touch that sets great lawyers apart.

Whether you’re an attorney or just curious about how AI is reshaping client expectations, this is the conversation you don’t want to miss.

The related written article is here https://www.linkedin.com/pulse/most-lawyers-looking-ai-all-wrong-mitch-jackson-xgp9c/?trackingId=sT%2BIXBu1SeOER9PvHOeBMw%3D%3D

Past podcast episodes are here https://mitch-jackson.com/podcast