Tasked with creating shared services model and preparing the organization to operate at scale. Worked closely with each country manager to develop the right strategy and operating plan for the thirteen markets across the region. This included portfolio performance, risk analysis, and P&L impact. Transition the call center operation from a cost to revenue center. Increased business unit contribution margin by building account management teams in new markets; Kula Lumpur, Tokyo, Shenzhen and Tel Aviv. Helped implemented a host of different selling and buying models including cash on delivery and fully electronic payments.

Developed multi-year strategy to outsource a number of back-office functions. Negotiated terms and executed commercial agreements in 12 different countries including France, Tunis, Morocco, Germany, Poland and Turkey.