The pandemic has caused seismic contact center shifts, including agents working remotely, customer traffic swings, as well as rapid migration to the cloud.  Now, learn what cloud “flavor” is right for you.

The pandemic has caused seismic contact center shifts, including agents working remotely, customer traffic swings, as well as rapid migration to the cloud. Now, learn what cloud “flavor” is right for you.

The pandemic has caused seismic contact center shifts, including agents working remotely, customer traffic swings, as well as rapid migration to the cloud.&nbsp; Now, learn what cloud “flavor” is right for you.

Moving Contact Center Technology to the Cloud featuring Art Schoeller, Vice President and Principal Analyst, Forrester Research

Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. 

Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.

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Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.

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Moving Contact Center Technology to the Cloud featuring Art Schoeller, Vice President and Principal Analyst, Forrester Research

Moving Contact Center Technology to the Cloud featuring Art Schoeller, Vice President and Principal Analyst, Forrester Research