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What happens when your organization's biggest strategic challenge isn't technology, process, or budget but just getting everyone to play for the same team?
In this episode of The Only Constant, Ben Cook (Head of Global Customer Service Strategic Transformation at Ford) discusses with Nellie Wartoft how to build more than surface-level alignment for the strategic direction your organization must follow.
Connect with:
Nellie Wartoft
CEO of Tigerhall
Chair of the Executive Council for Leading Change (ECLC)
5
1111 ratings
What happens when your organization's biggest strategic challenge isn't technology, process, or budget but just getting everyone to play for the same team?
In this episode of The Only Constant, Ben Cook (Head of Global Customer Service Strategic Transformation at Ford) discusses with Nellie Wartoft how to build more than surface-level alignment for the strategic direction your organization must follow.
Connect with:
Nellie Wartoft
CEO of Tigerhall
Chair of the Executive Council for Leading Change (ECLC)
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