Episode 21 – How to Understand the Customer Ecosystem to Produce Better Results: So many people talk about the customer experience, but all experiences don’t always result in a positive outcome. In this episode, Sam Aborne and Steven Haines discuss the importance of understanding the customer ecosystem to uncover insights and produce better outcomes. Hosted by Steven Haines of Sequent Learning Networks

MPM 021:  How to Understand the Customer Ecosystem

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Sometimes we need to be reminded of what's needed to be a successful product manager. In this episode, Steven Haines reinforces the key constructs required to be a successful product manager.

MPM 039: How to Raise Your Product Management Acumen

Product Management, by its very nature, is collaborative and cross-functional. On a daily basis, we work closely with engineering, marketing, sales, finance, operations, etc. Product Managers have many partners, and we need them all to be successful.

MPM 038: Optimizing Cross-Functional Collaboration, with Jonas Klink, VP Shopping Experience Product at Jet.com

Episode 37 - How to Use Soft Skills to Influence Others: It’s amazing how often the topic of influencing and using soft skills comes up. As most of us know, product managers are supposed to influence those who don’t work for them, yet they’re accountable for so much! This episode is geared to those who need a little extra advice on how to influence others using softer skills.

MPM 037: How to Use Soft Skills to Influence Others

Episode 36 - Riding High - a Conversation with Ruth Zukerman - Co-Founder of Flywheel: Product managers can learn a lot from entrepreneurs. In this episode, Steven Haines talks with Ruth Zukerman, author of the upcoming book “Riding High: How I Kissed SoulCycle Goodbye and Co-Founded Flywheel, and Built the Life I Always Wanted.” Ruth shares her remarkable story of how she translated her passion and creativity to build a remarkable company and a loyal following. Hosted by Steven Haines of Sequent Learning Networks

MPM 036: Riding High - a Conversation with Ruth Zukerman - Co-Founder of Flywheel

Episode 35 – How Product Managers Can Think About Mobile Users: We are a mobile, on-the-go society and our devices are glued to our hands. Product managers who deal with mobile users must understand how user needs change with each step they take. Keeping track to stay ahead of the curve is a challenge. Amazon’s Kabir Bedi shares some of his thoughts so you can fine-tune your approach to understand customer needs. Hosted by Steven Haines ofSequent Learning Networks

MPM 021: How to Understand the Customer Ecosystem

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