Podcast main http://mspvoice.com/

Show-notes: www.cloudberrylab.com/blog/msp-voice-episode-14/

Guest: Ben Petersen

Company: Resolve IT

URL: resolveitcomputers.com/

Ben Peterson from Resolve IT decided 8 years ago to move back to his hometown and startup his own MSP Business. During this episode we cover topics such as

building trust with breakfix customers to move them to monthly recurring revenue (MRR)

updating his brand identity

the power of search engine optimization for advertising (SEO)

“pretty good” vs “Exceptional” in getting referrals

And getting started by creating some rules (and sometimes breaking them)