Right before Finovate Fall, we caught up with Heather Sugg, Executive vice president, public relations and business development of the William Mills Agency, on the past, present, and future of fintech and the evolution of the ecosystem. What does Heather think about the topic du jour: Generative AI and what role will humans play in this future? What trends is Heather most optimistic about and what would she like to see more of? Tune in to find out!

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