Some Yelp reviews are dorky. Many are self-important. A few are special pieces of absurd art created accidentally by entitled customers who can't imagine that they would ever be treated so badly. This particular Yelp review is all three so we did a three part series where we talk to some of the characters involved.

(If you ever have the chance to go and support Hi-Volt Coffee - who had nothing to do with the creation of this podcast - we hope you do.)

Proud selection of Podcast of the Month, produced by Lucas Davenport.