Driving Digital Performance in UK Utilities Companies: Insights, Benchmarks and Best Practice for 2026

Join us for a 30-minute masterclass exploring the key drivers of digital performance across UK utilities companies. Using our proprietary MMeX framework, we will assess who is setting the benchmark for digital experience and where there is opportunity for improvement across the sector.

What You’ll Learn & Why It Matters:

• How utilities companies are performing today across key MMeX data points and where clear performance gaps exist.

• Which digital experience improvements have the greatest impact on customer satisfaction, engagement, and behaviour.

• Practical, actionable recommendations you can apply to your own digital estate.Why platform choice, experience design, and governance are critical to long-term digital performance and customer trust.

We’ll be joined by Aaron Green from Umbraco, who will share insight into how the Umbraco platform supports scalable, secure, and high-quality digital experiences for regulated organisations, and what utilities companies should consider when planning future website and platform investment.