Metrics, culture, leadership...they are all connected, and there is a way to integrate them effectively! In this episode we are joined by Mark Graban, consultant, author, podcaster, blogger, and Lean icon! Mark explores effective use of process behavior charts, the need for causal analysis, and the cultural essence of kaizen.

http://www.johnthackerjr.com

http://www.zoomopex.com

https://www.markgraban.com

https://www.leanblog.org

https://www.linkedin.com/in/mgraban/