The Speech Umbrella

My Doctors’ Lessons About Client Care


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Some clinical skills are difficult to teach at the university, and one of those is how to establish client-parent-clinician rapport, otherwise known as your “bedside manner.” 

 This episode explores six ways therapists can show they really care. They are:

 •    Read the room

•    Mindful conversation

•    Do your work

•    Perspective taking

•    Own your mistakes

•    Stay mindful until the end

 As SLPs, communication is supposed to be our strong point, but these skills take time and experience to develop. Because these insights came from being on the patient side of things, they address real and valid blind spots we may fail to see in ourselves. 

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The Speech UmbrellaBy Denise Stratton

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