Navigating the Challenges of Difficult Employees: Tips from Experienced Business Coaches In this milestone 50th episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin offer valuable insights on managing difficult employees. Targeted towards business owners seeking to create a harmonious and effective team, the episode provides strategies for dealing with non-performing team members. The coaches emphasize self-reflection, role clarity, structured KPIs, and the importance of a supportive work culture. Listeners are also introduced to the concept of 'abundance days' as a method to enhance employee satisfaction. The episode offers practical advice for business owners aiming to lead better and build a high-performing team. Key resources include the Building Role Clarity workbook available at maxmyprofit.com.au/clarity. Here's what you will learn with timestamps if you want to jump to that section. 00:00 Introduction to the Max Your Business Podcast 00:42 Celebrating Milestones: Episode 50 and Business Anniversaries 02:09 The Evolution of Our Business and Client Transformations 04:40 The Importance of Structure and Value in Business 05:23 Dealing with Difficult Employees: Initial Thoughts 06:07 Understanding Team Dynamics and Personal Accountability 10:22 Strategies for Continuous Team Improvement 15:26 The Role of Clarity and Communication in Team Success 21:32 Clarifying Roles and Expectations 22:26 Understanding External Factors 24:55 Effective Communication Strategies 25:43 Managing Performance and Accountability 29:28 Hiring the Right People 31:42 Adding Value Beyond Money 34:16 Adapting to Remote Work 38:28 Leadership and Team Dynamics 41:49 Conclusion and Next Steps