We assume people “get it” when we communicate ideas, expectations, requests, or needs. It made sense to us, right? Only they don’t and it can lead to misunderstandings, confusion or even hurt. We need a framework to understand these differences so that we can find our path toward productive dialogue. In this episode, Heidi turns the tables and puts Annie, a Certified Myers Briggs professional and leadership coach, on the “hot seat” to help you build more positive communication on your team and in your relationships.

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