According to SAP, Americas' SAP Users' Group (ASUG) and others, this year will see an increase in the number of customers upgrading to mySAP ERP. In this podcast, Matt Rickard, ASUG's director of groups and chapters and a member of its board, discusses some common upgrade questions. Rickard talks about technical versus functional upgrades, common problems, and resources users can turn to, among other things. Download this podcast here