FAQ: How Does Mystery Shopping work?

Mystery shopping is a tool that is used to provide business owners with an objective, unbiased accounts of their customers' experiences. These reports provide valuable information that the business uses to ensure they are meeting their customers' needs and correcting problem areas that can affect their bottom line. Becoming a successful mystery shopper requires the application of skills, such as strong written and verbal communication, attention to detail, self-motivation, curiosity, and customer service experience.

Do you have what it takes to become a Mystery Shopper?

CONTENT WARNING: Explicit Langauge and Theme of Stalking

Written and Performed by Michael Gilio

Directed by Matthew Muñiz and Neil Verma

Foley Art by Neil Verma

Music by Matthew Muñiz

Artwork by Rich Sparks

Produced and Mixed by Neil Verma

Engineered and Mastered by Troy Cruz Production

Editing by The Ice Core Collective