We talk to Nadja El Fertasi about what cybersecurity and social engineering can teach us about emotional intelligence. After almost 20 years working at NATO, Nadja now helps organisations build emotional firewalls against social engineering attacks.

Nadja El Fertasi on social engineering: from NATO to emotional firewalls (#23)

We discuss interpersonal communication and all the human stuff that gets in the way. 

To communicate more effectively we cannot rely on communication skills alone. We need to shine a light on our perceptions of other people and ourselves. We delve into topics like emotional intelligence, body language, deception, storytelling, social engineering, culture, personality, negotiation, sales and leadership. 

Join us as we learn to get our message across with more courage, clarity and connection.

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We discuss interpersonal communication and all the human stuff that gets in the way. To communicate more effectively we cannot rely on communication skills alone. We need to shine a light on our perceptions of other people and ourselves. We delve into topics like emotional intelligence, body language, deception, storytelling, social engineering, culture, personality, negotiation, sales and leadership. Join us as we learn to get our message across with more courage, clarity and connection.

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Nadja El Fertasi on social engineering: from NATO to emotional firewalls (#23)

Nadja El Fertasi on social engineering: from NATO to emotional firewalls (#23)