In this episode, our host Ethan unpacks the world on in-house consultancy and the varied projects that Next works on.  She explains the differences between in-house and external. Having a finance and commercial background adds an extra element to design and strategy work. 

They discuss managing innovation and change for growth and how to overcome the fear of change.  The emerging trends in UX design and where it's headed.

Listen in for an excellent, up to date discussion about current design strategy and UX.