In this episode, we discuss how to reframe uncertainty into a strength rather than a liability, how advisors and leaders can build resilience for market shocks, how advisors can better integrate investing well with living well, why repairability trumps compatibility in teams and relationships and much more.

•  Learn more about Naomi’s research and her role at Orion Advisor Solutions.
• How should a high-performing investor, or leader, reframe uncertainty so that it becomes a strength rather than a liability?
• What does Naomi see as the most common de-railers for investors when markets turn volatile and how can advisors and leaders build resilience for upcoming shocks?
• How can we get people to become more comfortable sitting with uncertainty without rushing to coping strategies and quick fixes?
• What are some of the key levers that advisors can use to move their clients from feeling like they are just invested to feeling that they are living well?
• What role does vulnerability play in decision making and how does it map onto investment behaviors in a world that celebrates confidence?
• Why does Naomi think repairability trumps compatibility in relationships and how does this manifest in investment teams?
• What can firms do to engineer better investor behavior and better decision-making behavior?
• What behavioral tools or frameworks does Naomi recommend to close the gap between what clients say they want and what they actually want?
• When an advisor is growing their firm, how should they weave in some of these behavioral questions into their work on prospecting and during the onboarding process?
• What role does advisor self-awareness play in forging trust with clients?
• In Naomi’s view, how do habits in physical fitness, social connection and mental health connect with investment behaviors?
• What are some emerging tools, from the standpoint of behavioral science and wealth technology, that Naomi recommends advisors look into?
• What is one behavioral bias that kills long-term investing discipline and what's one actionable fix Naomi has used with clients to deal with that?

Quote

“Uncertainty being treated as if it’s just naturally a liability would be like saying ‘being alive is a liability,’ which is entirely correct but not necessarily helpful. So, if we think about uncertainty in terms of how we break it down psychologically…we want to embrace space to make meaning in that. If something is ambiguous, that can be a little scary and also it gives us space to make meaning.” - [02:30] Naomi Win

Links

• Naomi Win on LinkedIn
• “My World Is You” by ESG

Connect with Us

• Rusty Vanneman on LinkedIn
• Robyn Murray on LinkedIn

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