Jim McMahon, Senior Vice President and CFO of ARS/Rescue Rooter, who shares some perspective on the privately held Memphis-based company that has grown to become one of the nation's largest providers of residential air conditioning, heating and plumbing services through their network of more than 70 locally managed service centers in 24 states with over 7,000 employees. During the interview McMahon highlights some of the COVID-19 health and safety protocols with their team and customers, trends and technologies for smart homes, and their community and philanthropic efforts, that include St. Jude Children's Research Hospital, working with and hiring Veterans, Tim Tebow's Foundation and Night to Shine, and their nationwide ARS Cares program, ARS Cares Healthcare Heroes, where they are rewarding healthcare workers who continue to keep our community safe with new HVAC systems and water heaters.