Vinita Clements, EVP, CHRO at Nationwide talks about the importance of belonging at work, and why it’s mistakenly overlooked as a soft skill and not a business imperative.

She shares how active listening from leadership is key to the company’s communication strategy, and why having tough conversations — even without having all the answers — keeps employees connected to the company.

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For transcript of this episode, visit Vinita Clements on the Importance of Belonging at Work | Great Place To Work®