In this episode of the Dr. Molly James Show, Dr. Molly dives into the often overlooked topic of business ownership with special guest Melenie Broyles, an expert in etiquette and business experience. Melenie shares her journey from a VP of HR to pioneering the etiquette and experience business, and how she helps businesses focus on customer and employee experiences. They discuss the critical role of listening to customers, the importance of appearance and first impressions, and navigating generational differences in the workplace. Melenie also provides valuable tips for female professionals and insight into maintaining a positive brand image both on and off the clock. Don't miss this comprehensive guide on enhancing professionalism and workplace culture.

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00:00 Introduction and Episode Overview

00:20 Guest Introduction: Melanie Broyles

00:39 The Importance of Experience in Business

02:51 Melanie's Journey into Etiquette and Business Consulting

03:12 From HR to Etiquette: Melanie's Career Shift

05:40 The Birth of Experience 360 Partner

12:34 The Role of Appearance and Image in Professional Success

15:29 Navigating Business Casual in the Post-COVID Era

18:21 Tips for Women to Enhance Professional Wardrobe

23:02 Game-Changing Business Tips

23:45 Building Confidence Through Style

25:14 The Power of a Good Blazer

26:58 The Importance of Professionalism

32:31 Navigating Generational Differences

40:03 Final Thoughts and Advice

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