CBIA’s BizCast team speaks with CBIA HR Counsel Diane Mokriski about complaints employers receive by mail and how to respond.

Mokriski said there are various types of complaints employers may receive from agencies related to CHRO or EEOC discrimination, an OSHA safety violation, improper tax withholding or a complaint related to a Department of Labor violation.

Mokriski breaks down the process after receiving a CHRO discrimination complaint, and advice employers should adhere to throughout the investigation.