Ever wonder why some leaders seem to navigate difficult conversations with ease while others stumble? This episode will demystify the art of managing challenging workplace discussions. Today we unpack the complexities of these dialogues, highlighting the importance of context, rapport, and regular one-on-one meetings. We also delve into the under-discussed role of personal baggage, emphasizing how crucial practice is for proficiency.

Our chat doesn't stop there. We offer practical tips on how to craft meaningful, constructive conversations, and we also introduce you to the 'difficult sandwich', a strategy to deliver tough feedback while minimizing the impact. It's important to highlight the need to appreciate individual differences in feedback reception, a crucial understanding that could revolutionize your workplace communication. Tune in to upgrade your conversation skills!

CONNECT WITH SUSIE:
https://www.linkedin.com/in/susietomenchok/

CONNECT WITH JAMES:
https://www.linkedin.com/in/capps/