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Join Elisa and Andrew as they tackle the challenging topic of difficult conversations in the association space. This candid discussion explores why people avoid tough talks, how to approach them constructively, and the importance of data-driven communication. Whether you're dealing with board evaluations, staff issues, or member concerns, our hosts offer practical insights on maintaining professionalism, ensuring psychological safety, and fostering a culture of open dialogue. Don't miss this valuable episode that will help you transform challenging interactions into opportunities for growth and improvement in your association.

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