Empathy Unbound: Embrace Your Superpower

Navigating Healthcare Challenges: The Story of Adria Gross


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Navigating Healthcare Challenges: The Story of Adria Gross

In this episode, we hear the compelling story of Adria Gross, a nationally recognized medical insurance advocate and author, who has transformed her life challenges into advocacy for individuals struggling with medical insurance claims.

Gross shares her personal battle with encephalitis, epilepsy, and the life-changing brain surgery that set her on a path to help others. She provides insight into the complex and often frustrating world of medical insurance in the United States, emphasizing the disparities between the US and UK healthcare systems.

Additionally, she discusses her efforts in educating people about the importance of understanding their insurance policies and advocating for themselves, as well as her upcoming book for children aimed at fostering respect and empathy for those with disabilities.

00:00 Introduction to Adria Gross

01:33 Adria's Early Life and Health Challenges

03:38 The Turning Point: Brain Surgery and Recovery

07:09 Navigating the US Healthcare System

08:52 From Insurance Claims to Advocacy

12:37 Fighting for Patients' Rights

16:17 Personal Reflections and Advocacy Work

25:18 Struggles with Insurance Companies

25:52 Personal Experiences with Healthcare Costs

26:44 Negotiating Medical Bills

27:30 Medicare Advantage Plans: A Cautionary Tale

28:41 Managing Stress and Mental Wellbeing

31:31 Dealing with Denied Insurance Claims

35:19 The Influence of Lobbying in Healthcare

39:19 New Book and Disability Advocacy

42:21 Reflections on Life and Gratitude

https://www.facebook.com/MedWiseInsuranceAdvocacy

https://twitter.com/MedWiseInsAdvoc

https://www.linkedin.com/in/adriagross/

https://adriagross.com/

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Empathy Unbound: Embrace Your SuperpowerBy Andrew Phipps