Show notes:

09:17  -- Most of my experiences, the technology shows up and then you say, how are we going to do the training or who's going to do it or how does this thing work?

12:48 -- We literally have to create the talent if we can't find it.

17:30 -- If what you're creating isn't going to solve a problem that they have, they're not interested.

21:15 -- You might need that broader overview, which requires classroom training with an instructor.

22:41 -- It's really about if I need information, do I know where it is and can I access it quickly to make the changes I need to make on the job?

24:42 -- Their expectation for how they're trained, how they're developed, it seems like their expectations are higher than they've ever been because there's organizations doing it really well.

26:26 - If you're so concerned that you have to memorize everything that's being written on the board, you're not really paying attention to what they're saying.

29:22 -- Every individual in today's workforce is going to have to really adopt that mentality that I'm going to probably have to learn for the rest of the time I'm here.

38:34 -- What worked maybe 20 years ago, even 10 years ago, might not be as impactful and effective.