This episode features an interview with Monique Zytnik. Monique is an award-winning, global internal communication leader who presents on best-practice communication at world conferences and guest lectures at universities. Her campaigns have been recognized by Gartner and the Digital Communication Awards. 

In this episode, Shawn sits down with Monique to discuss the misconception of authenticity, the challenge of creating culture, and why AI will never replace human creativity and connection.

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“I don't have a car anymore, but when I did, that little blind spot that you have when you're trying to go around the corner and you've always got to make sure you check it. It's the same in an organization. There's always these little spots that you can't really see very well what's going on. You need to take care that your employees in that area are also reflecting your values and that there isn't little fiefdoms happening with particular leaders who don't wish to communicate, and putting employees off or people are leaving because of unsavorable working conditions.” – Monique Zytnik

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Episode Timestamps:

*(02:07): Rapid fire questions

*(06:37): Monique dives into her book 

*(10:51): AI’s influence on communication

*(35:09): The role of leaders during difficult times

*(46:34): How AI, leadership, and active listening come together

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Links:

Connect with Monique on LinkedIn

Read Internal Communication in the Age of Artificial Intelligence

Connect with Shawn on LinkedIn

Cohesion Podcast