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The nature of credit and collections requires credit managers to always keep an eye out for risk on the horizon, whether it’s concern towards a customer’s persistent cash flow issues or a weariness towards extending credit in a country with growing political instability. 

Why it matters: During periods of economic uncertainty, customers may begin acting erratically, paying late or asking for extended terms. Recognizing economic trouble is one thing, but addressing the onslaught of delayed payments and requests for new terms that comes with it is a larger task.

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