In this episode Erin Gallagher, cybersecurity awareness lead at Fastly, discusses her journey into the field of security awareness and her unique approach to enhancing cybersecurity within tech companies. Erin shares her unconventional path from a communication major to leading security awareness programs at IBM and a large insurance company, before joining Fastly. She highlights the challenges and strategies of tailoring security training to diverse roles within tech companies, emphasizing the importance of role-based training over traditional methods like phishing simulations. Erin also tackles the critical role of communication skills in security awareness, the need for empathetic engagement with employees, and the importance of demonstrating the value of security awareness programs, especially in uncertain economic times. The episode also touches on Erin's success in engaging with all levels of staff, including executives, and her thoughts on the future of security awareness in the tech industry.