In this episode of Technogram, we explore the evolving role of IT leadership in the insurance industry. Mohammad Kilani shares insights into managing tech demands, overcoming resistance to change, and leveraging automation for greater efficiency. Tune in for valuable lessons on balancing strategic planning with day-to-day operations.

Key Takeaways:

1. Building a long-term tech roadmap is crucial for aligning IT with evolving business needs

2. Communicating the benefits and ROI is essential to overcome resistance to new technologies

3. Automating manual processes saves time and resources, allowing teams to focus on strategic tasks