Hosts Brandon and Jeremy are joined by Ben Parham with over a decade of experience in the property management business. Ben shares his insights on creating effective tenant relationships by setting clear expectations- viewing the tenant-landlord relationship as a partnership, practical strategies for laying out clear expectations at the beginning of the tenancy, and how to maintain a positive relationship over time. Both residential homeowners and property managers will find valuable tips on how to improve tenant satisfaction, reduce costly turnovers, and ultimately create a more efficient management process.