In this episode of the[STACK], Dan Tomaszewski and Bob Coppedge from Simplex IT dive into what it means to be 'great' in the MSP industry. They explore the evolution of IT services, the importance of staying ahead of technological advancements, and how MSPs can avoid becoming commodities by focusing on business value and proactive engagement. Tune in for a conversation packed with wisdom, humor, and practical advice for staying relevant in a rapidly changing industry.